We’re committed to keeping clients and staff safe during COVID-19 with NEW admittance and check-out processes. Learn more.

Our ER and Critical Care Department is experiencing an unprecedented large caseload, which is resulting in excessive wait times. Critical pets will be prioritized.

How To Reach Us

VCA Aurora Animal Hospital
Phone: 630-301-6100
Phone: 630-896-8541
2600 West Galena Blvd
Aurora, IL 60506

Business Hours

24 Hour Emergency Services: 7 days a week
Specialty Services: Monday-Friday (depending on department)
General Practice: Monday-Friday: 9am - 8pm; Saturday: 8:00am - 4:00pm

Patients and Visitors

Visiting/Telephone Policy
Visiting hours for patients in our intensive care unit (ICU) are from 10 a.m. until 10 p.m., 7 days a week. Visits may be delayed or shortened from 3:45-6:30 p.m. due to the transfer of patient care to our evening shift. We greatly appreciate if you call after 10:00 a.m. to check on the status of your pet, as this will give our staff the time needed to re-evaluate your pet and to transfer cases to our day shift. Phone calls are welcome until 10:00 p.m. Please be assured that you will be notified of a change in your pet's condition after that time.

Visits are found to be most productive for the patient when they last 10-20 minutes, and a 30 minute visit is the maximum allowed. Please do not take offense if one of our doctors asks you to limit your stay.

Please keep in mind that while you visit, you cannot touch the other patients under our care, and we are unable to tell you about the other patients.

We can have no more than two visitors in ICU at one time, and children under the age of ten are not allowed without special permission.

Thank you for you adherence to these policies. They allow our staff to take the best care of all pets in our hospital and to focus our attention on them!

Patient Forms and Documentation

Please be sure to check with us before your first visit to find out what forms and other information you will need to bring with you.

Dermatology Welcome Letter & History Form
Please read our Welcome Letter to better understand what to expect on your first visit and how we can help you and your pet. Please complete this form prior to your appointment with Dermatology, and bring it with you to your appointment.  

We look forward to seeing you soon!

Download Dermatology Welcome Letter & History Form

Internal Medicine Intake Form
Download Internal Medicine Intake Form

Billing and Insurance

Payment Methods
We accept cash, all major credit cards and personal checks. If financial assistance is needed, we also offer our clients CareCredit no interest payment plans*. To learn more about CareCredit or apply now, please visit www.carecredit.com/vetmed.

*Please note that not all financing plans on the CareCredit website are available. Please verify with the receptionist which current plans are offered.

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