Emergency Care
We are open 24 hours a day, 7 days a week to address any pet emergency. Call us immediately at (210) 732-5148.
Emergencies are prioritized based on the severity of your pet’s condition. Patients will be seen by a veterinarian in order of priority. There may be delays for priority II and III patients. We know you are worried about your pet. We understand because we are pet owners too. Thank you for understanding our priority process.
To understand your priority level, click here.
Priority #1 – Life saving measure to be applied immediately:
Poisoning |
Bloat (GDV) |
Snake Bite Envenomation |
Allergic Reactions |
Actively Seizuring |
Choking |
Collapse |
Major Trauma (vehicular, animal attack) |
Excessive Bleeding |
Heat Stroke |
Penetrating Bite Wounds Around |
Difficulty Breathing |
Hypothermia |
Neck or Chest |
Unable to Urinate |
Priority #2 – Wait times may apply:
Frequent Vomiting |
Closed Fractures |
Can Urinate But With Straining |
Bloody Diarrhea |
Blood in Urine |
|
Paralysis |
Birthing Difficulties |
|
Priority #3 – Not life threatening (wait times may be prolonged):
Abscess |
Sneezing/Nasal Discharge |
Skin Conditions |
Foxtail |
Stable Chronic Disease |
Sore Ears/Eyes |
Minor Wood/Lacerations |
Limping |
|
Please advise our front desk team if your pet’s condition changes.