Hours & Information

How To Reach Us

VCA Capital Area Veterinary Emergency and Specialty
Phone: 603-227-1199
Phone: 887-929-1199
Fax: 603-227-0666
1 Intervale Road
Concord, NH 03301

 

Business Hours

Mon-Sun: Open 24 hours

 

Patients and Visitors

APPOINTMENTS
If your pet is having an emergency we encourage you to come in immediately.  It is helpful to know you are on your way so that we can be prepared to treat your pet as soon as you arrive.  For our specialty services we do schedule all visits to ensure the most appropriate member of our medical team is available to address all of your questions and concerns. 

PATIENT ADMISSION
Please bring all of your pet's medications and/or food to the hospital when s/he is admitted. (Please be aware that by bringing your pet's medication(s) at the time of hospitalization, it can help reduce the financial expense of your pet's stay with us.)

HOSPITALIZATION
We are happy to keep some of your pet's personal items (special toy and/or blanket) with him/her during his/her hospitalization. However, please understand that we cannot guarantee you will receive this special item back at the time of your pet's discharge. Please be assured that our hospital will supply your pet with comfortable blankets, beds, and even toys during his/her hospitalization.

VISITING HOURS
VCA Capital Area Veterinary Specialty Hospital encourages you to visit with your hospitalized pet during their stay with us. Please call in advance and speak with one of our client care representatives to schedule the appointment for your visit. Please understand that a member of our medical team may not be available to speak with you during your visit if you have not previously scheduled a time with one of staff. You may call at any time, however, to receive updates about your hospitalized pet. Our doctors will call you with an update about your pet at least once daily and, of course, whenever s/he has pertinent or urgent information to relay to you about your pet.

PATIENT DISCHARGE
Please be certain your pet's doctor has approved your pet's discharge from the hospital, and you have agreed upon a time BEFORE you arrive to pick up your pet. This will permit us the time to attend to the many details that must be finalized/completed before your pet can be released, including preparation of his/her medications and the discharge instructions. We would like everything to be prepared ahead of time in an effort to minimize your wait.

Many of the pets treated at VCA Capital Area Veterinary Specialty Hospital require ongoing care after their initial visit. In some cases, it may be more convenient for you to have your pet's primary care veterinarian perform these tests rather than return to VCA CAVES. We are happy to collaborate with your pet's primary care veterinarian regarding the continued care of your pet. As part of this collaborative effort and if needed, our team can interpret laboratory test results performed by your pet's primary care veterinarian. Based upon laboratory test results, we can also provide treatment recommendations.

 

Patient Forms and Documentation

Please be sure to check with us before your first visit to find out what forms and other information you will need to bring with you.

 

Billing and Insurance

Payment Methods
We accept cash, all major credit cards and personal checks. If financial assistance is needed, we also offer our clients CareCredit® no interest payment plans*. To learn more about CareCredit® or apply now, please visit www.carecredit.com/vetmed.

*Please note that not all financing plans on the CareCredit® website are available. Please verify with the receptionist which current plans are offered.

Pet Insurance
We will also assist you and your pet with your pet insurance needs (such as Veterinary Pet Insurance). Ask us about VPI Pet Insurance today.

The Mission of VPI is to empower pet owners to work with veterinarians in making optimal healthcare decisions for their pets. Call 1-800-291-3856 or visit www.petinsurance.com/VCA.

Contact Us

603-227-1199

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Highly knowledgeable and skilled veterinarians and well-trained, qualified staff are ready for your pet and you.
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