We are committed to caring for your pet – while maintaining the highest level of safety for our Associates and pet owners. Face coverings/masks are required at all of our U.S. hospitals. We thank you for your continued patience and support. Learn more about our COVID-19 response and guidelines.

Caring for your pets during the COVID-19 pandemic

We want you to know we’re here for you and your pet more than ever. We are also steadfast in our resolve to do our part to stop the spread of COVID-19 and keep everyone safe. Various health and safety precautions are in place at our hospitals, but this can periodically impact visits, processes and wait times. We appreciate your understanding as we navigate this together.

To help answer your questions, we’ve pulled together the latest news, articles and tools below to ensure you have access to the veterinary care and items your pet needs during this time.

Our commitment to the health and well-being of our VCA family remains a constant. Click here to view our commitment to our Associates.

 
Navigating Your VCA Visit Our Social Distancing Protocol

COVID-19 UPDATES FROM VCA: HOW WE’RE HERE FOR YOU AND YOUR PET

We’re committed to keeping clients and our teams safe during COVID-19 with new VCA Hospital admittance and check-out processes. 

Click below for our most recent updates. Please call your local VCA hospital if you have additional questions about an upcoming visit or appointment
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CURBSIDE VISITS MADE EASIER

Experience safer, faster and more convenient curbside appointments thanks to the myVCA app’s new features, like appointment check-in and payment.
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COVID-19 AND YOUR PET

At this time, there is limited evidence that pets can contract COVID-19 and NO evidence that they can spread it to other animals or humans, but we know you might have a few questions. We’ve compiled some detailed information and answers to commonly asked questions about coronavirus’ impact on pet health.
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SOCIAL DISTANCING AND YOUR PET

It is healthy to spend time outdoors while physical distancing. Take advantage of this time to enjoy some extra cuddles and playtime with your pets.
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HOME DELIVERY SERVICE

Easily get your pet’s medications, prescription refills, pet food and even treats delivered right to your door when you order through Shop myVCA. 
Shop myVCA

LIVE CHAT

Ease your mind with 24/7 Live Chat,* where on-call licensed veterinary professionals are ready to answer your questions anytime, day or night, for just $19.99/month.

*Free unlimited Live Chat is provided exclusively to CareClub® members through the myVCA mobile app, available at Apple’s App Store and Google Play.

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GET THE LATEST INFORMATION FROM OFFICIAL SOURCES

• U.S. Centers for Disease Control and Prevention (CDC)

• World Small Animal Veterinary Association

• World Organization for Animal Health (OIE)

 

*Note: Services vary upon location. Please call your local hospital to confirm.

 

 
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