Paula Jones-Pace, Hospital Manager

Paula moved to Washington from the northern region of Michigan where she owned and managed a horse boarding business and worked part time at a local ski school in the winter to afford the ski passes for her children. Having worked in a customer service type field most of her life, she honed her client satisfaction skills in both her  boarding business as well as at the ski school. 
She has been a proud member of the VCA family since 2006. After spending a few years at the West Seattle hospital she moved to VCA Covington in 2010 and has not looked back. "I just love the family atmosphere that is shared with our team and our clients. Having always lived by the philosophy to treat others as you would want to be treated, Paula was excited to help in the roll out of fear free care for animals and their owners. Her goal is to be part of a fear free certified hospital that is ever evolving to meet the needs of our clients and their furry friends 

Paula Jones-Pace

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