Starting March 1st, clients will be allowed in the hospital for their appointment on a restricted basis. Please call the hospital for details on restrictions at 315-468-3446.

We are committed to caring for your pet – while maintaining the highest level of safety for our Associates and pet owners. Face coverings/masks are required at all of our U.S. hospitals. We thank you for your continued patience and support. Learn more about our COVID-19 response and guidelines.

In an Emergency

If you feel you have an emergency with your pet, please call us so a staff member can advise you on your particular emergency and be prepared for you when you arrive.

Emergency cases will always receive top priority which is why occasional appointment delays may occur. Please realize that we make a sincere attempt to see each client on time.

For after hours care, please contact:

Veterinary Medical Center - (315) 446-7933 
5841 Bridge Street
East Syracuse, NY 13057

Cornell University Hospital for Animals  - (607) 253-3060
930 Campus Road
Ithaca, NY 14853

Veterinary Specialists & Emergency Services of Rochester - (585) 424-1277
825 White Spruce Blvd.
Rochester, NY 14623

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