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Makenzie M.
Client Service Representative
Before moving to the West Coast in 2020, Makenzie worked at a VCA in Minnesota, where she is originally from. She obtained her BS in Art with a minor in Companion Animals from the University of Wisconsin in River Falls. After about a year and a half in California, her love for animals and her desire to help people brought her back to VCA. She started at VCA North Coast in June of 2021 as a Client Service Representative. Professionally, she is interested in becoming Fear Free certified. 

Makenzie has a 5 ½ year old sassy rabbit named Smalls whom she adopted at 8 months old. She is currently furthering her education with the goal of a Marriage & Family Therapy degree. In her spare time, she blows glass, rock climbs at local gyms, and loves to hang out at the beach.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.