We’re committed to keeping clients and staff safe during COVID-19 with NEW admittance and check-out processes. Learn more.

How To Reach Us

VCA Veterinary Specialists of CT
Phone: (860) 236-3273
Fax: (860) 236-3275
993 North Main St
West Hartford, CT 06117

Business Hours

Specialty Hours: Monday - Friday 8:00am - 6:00pm

Emergency Hours: Mon-Sun: Open 24 hours 

Patient Forms and Documentation

Please be sure to check with us before your first visit to find out what forms and other information you will need to bring with you.

Appointment Policy

For your convenience, we offer weekday, evening and Saturday appointments. Appointments can be arranged by calling our office at 860-236-3273 during business hours. Except for emergencies, we operate on an appointment only basis. This allows ample time for all patients and scheduled surgical procedures. Emergency cases will always receive top priority, which is why occasional appointment delays occur. Please realize that we make a sincere attempt to see each client on time.

Consultations with our specialists are by appointment only, and a referral from your regular veterinarian is strongly recommended. Clients and their pets should plan on arriving 15 minutes early to complete registration paperwork. Please make sure we have all relevant medical records, lab results, and radiographs.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we require you to restrain your pet. We ask that your pet be on a leash or placed in pet carriers before entering the waiting room.

Billing and Insurance

Payment Methods
We require full payment at the time that services are rendered. We will be glad to provide you with an estimate of charges related to your pet’s hospitalization. For your convenience, we accept Visa, MasterCard, American Express, Discover, Debit cards, cash and*personal checks. We require a deposit of 50% on all hospital admissions *(we are unable to accept personal checks from new referral clients and first visit clients however we are able to accept cashiers checks).  If financial assistance is needed, we also offer our clients CareCredit no interest payment plans*. To learn more about CareCredit or apply now, please visit www.carecredit.com/vetmed.

*Please note that not all financing plans on the CareCredit website are available. Please verify with the receptionist which current plans are offered.

MRI Payment Policy: We know that credit for veterinary procedures has become increasingly hard to acquire, so a payment plan option for the MRI procedure only is available.  This payment option requires a 50% down payment plus processing fee with the remaining payments collected via credit card withdrawal once a month for the following three months.

Pet Insurance
We will also assist you and your pet with your pet insurance needs. Ask us about Trupanion Pet Insurance today.

Pet medical insurance from Trupanion was designed with your furry friend in mind. With no payout limits, you can focus your love and attention on your pets and giving them optimal veterinary care. Visit http://trupanion.com/.

Privacy Policy

This is our own Private Web Site. We do not collect or give out any information to any third party vendors or internet businesses. No information will ever be disclosed to outside parties from us or our web site hosting company.

It’s that simple! And we strictly adhere to this policy. Veterinary Specialists of CT, PC recognizes the importance of protecting the personal privacy of its clients, its patients and those individuals who simply visit our site.

Your privacy is also protected in our hospital. At no time is any information given out about the client or the pet without the consent of the owner.

Home Delivery

With VCA Home Delivery, you can refill prescriptions, order food,
pet products and more—delivered right to your door.

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