We are committed to caring for your pet – while maintaining the highest level of safety for our Associates and pet owners. We thank you for your continued patience and support. Learn more about our COVID-19 response and guidelines.
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Our Emergency and Critical Care service is experiencing an unprecedented caseload, which is resulting in significant wait times. Critical pets will be prioritized.
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Patricia Orlando

Patricia Orlando
Hospital Director
Patricia Orlando

At a Glance



Patricia Orlando was born and raised on Long Island. She received her associate's degree in Liberal Arts and Sciences from Nassau Community College.

Patricia started her career at Veterinary Referral & Emergency center of Westbury in the fall of 2007 and worked in the reception and billing departments. She was promoted to Client Care Representative Supervisor in 2008 and then advanced to the Office Manager position in early 2010 taking over the administration of HR, Benefits and Payroll. She was promoted to Hospital Manager in October of 2010 and continues to oversee the day-to-day operations of the hospital.

In her spare time Patricia enjoys spending time with her husband, two children and two dogs. She also enjoys reading, gardening and spending time outdoors.

Our Administration Team

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.
Assistant Office Manager
Veterinary Assistant Supervisor
Account Specialist
Specialty Technician Supervisor
Purchasing Manager
Specialty Service Coordinator
Specialty Service Coordinator
Referral Manager

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Internal Medicine

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Veterinary Referral & Emergency Center of Westbury

609-5 Cantiague Rock Road

Westbury, NY 11590

Main: 516-420-0000

Fax: 516-420-0122

Hospital Hours:

    Mon-Sun: Open 24 hours

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