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Melissa
Care Concierge

Melissa, originally from Savannah, is a dedicated professional with a strong passion for animal welfare. Holding double majors in Mass Communications and Sociology from Piedmont College, she graduated with honors while also competing on the college soccer team. In 2016, Melissa adopted a Cocker Spaniel mix named Schroder, catalyzing her commitment to the cause. Commencing her veterinary career at the Atlanta Humane Society, she worked with behaviorally and medically fragile animals before joining VCA in June 2023. Melissa excels in working with fearful animals, newly adopted shelter pets, and bully breeds. Accompanied by Schroder, who joins her daily at work, they reside in Roswell. Beyond her animal advocacy, Melissa is dedicated to physical fitness, engaging in activities such as running, cycling, and weightlifting. And as icing on the cake, she is fluent in German.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.