Primary Care
Specialty Care
What To Do if Your Pet Has a Veterinary Emergency
If your pet is suffering and needs emergency veterinary care, please call (916) 652-5816 right away. Likewise, if you have questions about a specific situation with your pet, call at any time during the day or night. We are open for emergencies and are staffed by veterinary technicians and doctors 24 hours a day to help care for your pet's emergency needs.
Urgent veterinary crises that require IMMEDIATE attention include:
If you are planning to bring your pet in for emergency treatment, whenever possible, please call (916) 652-5816 so we can prepare for your arrival.
Loomis Basin has a veterinarian, veterinary technicians, and support staff available 24 hours a day, 7 days a week for your pet's emergency and critical care needs. We understand your concerns and will treat your pet as if he or she is our own. We will communicate with you so that you can understand your pet's health status, treatment, and progress because we always strive to keep you involved in the care of your critically ill dog or cat.
Continuous 24-Hour Veterinary Care
Because injuries and illness do not always occur during regular business hours, since 1975 Loomis Basin has dedicated itself to being available 24 hours a day, 365 days a year and providing continuous care to pets who need ongoing medical attention. We have at least one veterinarian at the hospital at all times and several veterinary technicians are responsible for monitoring and providing treatment to pets requiring hospitalization or continuous care.
Same-Day Veterinary Care
We understand that sometimes your pet needs to be seen sooner rather than later. Several years ago, Loomis Basin had a dilemma as to how to serve clients who had made advance appointments but were inconvenienced by pets who truly had an emergency that required immediate attention or people who walked in without an appointment. As a result, we introduced Same-Day Care.
To solve this problem, Loomis Basin offers Same-Day Care appointments to accommodate client requests for emergency or urgent care during normal business hours or last-minute appointment requests.
We added a doctor to our staff and keep the Same-Day Care doctor's schedule open until the actual day, so that he or she can examine those pets that must be seen right away or without an appointment. Our Same-Day Care veterinarian is supported by a dedicated veterinary technician who helps to ensure that your pet's needs are met as quickly as possible. Same-Day Care is a much-needed service that helps to keep the regularly scheduled appointments on track; however, clients may have to wait while other pets are being triaged.
This service is yet another in our endless quest to continue to meet your pet's health care needs and to meet or exceed your expectations.
It goes without saying that the best way to avoid an emergency is to prevent it in the first place. To reduce the chances that you will experience an emergency situation during the lifetime of your pet, consider the following tips:
Follow your veterinarian's advice regarding all relevant wellness care, including vaccinations, age appropriate health screenings, and parasite prevention.
Prevent traumatic injury by keeping pets under your control at all times. Keep cats indoors and dogs fenced. When pets venture outdoors, keep them leashed at all times. If you do allow them off leash, limit this privilege to large enclosed areas away from traffic, other potentially aggressive pets, and wildlife.
Invest the time in training your pet to obey simple commands, such as Come, Sit, Down, Stay, and No.
Never leave your pet alone or unattended in a car, even with the windows open.
Pet proof your home, removing all potential hazards from your pet's reach, much the same as you would do with an infant or toddler.
Supervise your pet as much as possible. Puppies and kittens, just like human babies, like to explore with their mouths. Supervising them during playtime can prevent their ingesting poisonous substances or choking hazards.
If your pet is coping with a chronic illness, carefully follow all of your veterinarian's recommendations regarding medication administration and check ups.
Make sure you know ahead of time what your veterinarian's policy is regarding emergency care, both during regular practice hours and after hours. If your veterinarian does not have a referral relationship in place, then make sure you know the location of the closest emergency referral center for your area.
If your pet has an ongoing medical problem that could result in a sudden emergency, make sure you keep any pertinent medical records in a handy place so that you can quickly locate them and bring them with you to the emergency service or hospital in the event of a crisis.
Keep your veterinarian's phone number and any emergency phone numbers and directions next to your phone along with all other important emergency information for your family.
Know basic first aid tips for pets. Ask your veterinarian for these ahead of time during a routine wellness exam
Handle With Care
Pain, fear, and shock can make animals behave differently. When you are faced with a pet emergency, remember that even the most well trained and loving pet can behave differently when feeling ill or in pain. Also realize that even relatively small animals, such as cats or small dogs, are capable of inflicting serious bite and scratch wounds when they are disoriented and in pain. If this occurs, it is important not to take such actions personally, but to realize that it is an expression of the extreme pain or disorientation your pet may be experiencing at the time.
Approach all injured pets with caution. Despite your natural wish to comfort your ill or wounded pet, do not place your face or hands near his or her head until you can assess your pet's condition. If you feel you cannot safely manage the emergency situation, ask your veterinarian for advice on how to handle and transport your pet when you call to report the emergency. Sometimes wrapping small, injured pets in towels (taking care not to cause further injury or pain) or placing larger pets in crates or carriers for transport may be the safest option for both you and your pet.
Veterinarians who want to become board certified in emergency and critical care medicine must seek additional training to become a specialist and earn this prestigious credentialing. Specialty status is granted by the American College of Veterinary Emergency and Critical Care (ACVECC). A veterinarian who has received this specialty status will list the initials, 'DACVECC,' after his or her DVM degree. Or, the veterinarian may indicate that he or she is a 'Diplomate' of the ACVECC. The word 'Diplomate' typically means the specialist has achieved the following:
Call your veterinarian immediately. Even if it is after hours, most veterinarians have recordings that explain how to obtain emergency help for a pet when the practice is closed.
Call your veterinarian rather than attempting to obtain advice online. Do not leave a voicemail. In an emergency, your pet needs help immediately. Keep going until you get a live person on the other end of the phone who can connect you with a veterinarian or direct you to an emergency facility.
If you are away from home, consult the yellow pages of the local phone book for the closest veterinary emergency facility.
High Tech Help
Much of the same high tech equipment that human doctors use to help critically ill humans is also available to help save injured or seriously ill pets. Emergency and Critical Care specialists are more likely to have access to the following cutting edge equipment or capabilities to help your pet recover:
