Staff Image
Client Service Representative
Mercedes joined the AGVH team in December of 2018 as a Client Services Representative. She left her management position in food industry to pursue her dream of helping pets. This is her first foray into the veterinary world, but is learning quickly and striving to accomplish her dream of becoming a Registered Veterinary Technician (RVT). She has always had a passion for animals and has an incredible history of taking care of up to 25 feral cats at varying times throughout her life. She enjoys spending her time off with her own five cats and her family.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.