Our People
Our commitment to our Associates: Caring for people so they can care for pets

As always, the health, safety and needs of our more than 30,000 VCA associates across the country are at the front and center of our considerations and decision-making process.

These are some of the steps we’ve taken to support our hospital associates who are on the front lines providing essential services to pets in need:

  • We expanded our pay and benefits to help our associates take time away from work for COVID-19 related circumstances, whether to prioritize their own health and wellbeing or to care for their loved ones.

  • We’ve deployed and continually reinforced COVID-19-related personal hygiene best practices, hospital cleaning and disinfection guidelines, and personal protective equipment (PPE) requirements, among many other resources, throughout our hospitals. Our hands are washed, our masks are on, and we’re ready to provide care for pets and support for the communities we serve, while taking care of our associates.

  • We’ve updated guidelines for client interactions at our hospitals, including promotion of telehealth services, curbside check-in and drop-off appointments, and implementing face covering requirements to help our teams maintain safe distances and hygiene best practices.

  • We are continuously reviewing the latest research and reports on pets and COVID-19 to ensure our associates and clients are educated and updated with the most accurate information. 
About VCA Animal Hospitals

A leader in veterinary care, VCA Animal Hospitals is committed to caring for the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact for pets, people, and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine to more than four million pets each year. Our national network of clinics and hospitals invest in cutting-edge tools, training and technology that enables our Associates to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. 


As part of the Mars Veterinary Health family of brands, VCA is committed to the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com.

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