VCA Veterinary Referral & Emergency Center, serving Fairfield County and surrounding areas, provides state-of-the-art specialty care as an extension of services provided by your regular veterinarian.
Our highly trained specialists work closely with your veterinarian to provide optimal care for your pet.
VCA Veterinary Referral & Emergency Center located in Norwalk is staffed 24 hours a day, 365 days a year to provide state-of-the-art medical care for your pet. We have been serving Fairfield County and the surrounding areas since 1997. Our center is designed to function as an extension of services provided by your regular veterinarian. We understand that your pet is an important member of your family and deserves the best possible medical care.
Your family veterinarian is skilled in many areas as a general practitioner, but recognizes that at times it is in your pet's best interest to utilize the advanced services available at our center. Whether your pet is seen by one of our emergency service veterinarians or by one of our board certified veterinary specialists, we will work closely with your veterinarian, sharing information, as part of a team of professionals to provide optimal care for your pet. Please note that we do not provide 'primary care' -- vaccines and routine health procedures.
Our veterinary hospital is segmented by the following departments:
Patient Forms and Documentation
Please be sure to check with us before your first visit to find out what forms and other information you will need to bring with you.
We harness the scale and strength of our global network while acknowledging each individual's contribution. We work locally to improve the lives of all who interact with our brand.
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ASPCA Animal Poison Control Center Hotline
The ASPCA Animal Poison Control Center is staffed 24 hours with veterinary health professionals who have been specially trained in veterinary toxicology. If you think that your pet may have ingested a potentially poisonous substance, call the ASPCA 24 hour emergency Animal Poison Control Center hotline at (888)426-4435. A $65 consultation fee is applied to your credit card.
Visit ASPCA Animal Poison Control Center HotlineEARS Emergency Animal Response Service
The Connecticut Emergency Animal Response Service is an organization designed for rapid-response to single emergency events (such as a household fire) or larger disaster incidents (such as hurricane evacuation) for animals in our state. If called upon, the EARS Team can provide technical rescue, triage, transport of animals to veterinary clinics, and establish temporary sheltering for a wide variety of animals. EARS is entirely run through the commitment of volunteers, and no one involved in the organization receives any payment for their participation, they are brought together by a love and dedication to the safety of animals in our communities.
Members of the EARS Animal Rescue Team must complete and adhere to training provided by the Federal Emergency Management Agency (FEMA) as well as additional training given by EARS itself. The most important part of this training involves the Incident Command System (ICS), which was established by FEMA to assure that all emergency services, disaster response teams, and similar organizations operate under the exact same guidelines. This allows EARS to seamlessly work together with local fire departments and emergency services, the Red Cross, CERT Teams, and various other relief organizations.
In addition to preparing training and responding to animal emergencies, EARS also places a large emphasis on public outreach and owner education through community programs, library lectures, and many other events throughout the year. Our aim is to encourage everyone on ways to be prepared for all types of emergencies and keep their animals safe. The EARS Team hosts Pet First Aid training, microchip clinics, outreach programs at pet supply stores and animal hospitals, and much more. These are aspects that any individual can be involved with, even those with no training in emergency response, animal rescue, or animal handling. This will help ensure that in emergencies there is accurate information regarding animal issues being distributed to the communities, and assistance is available where needed and that preparedness, planning, and response for animals in disaster situations is present and understood.
PAWS-Pet Animal Welfare Society
PAWS rescues and re-homes approximately 115 dogs and 435 cats annually. Many of the dogs faced euthanasia at local pounds and most of the cats that we help are strays and abandoned cats that roam our streets. A portion of the pets that come to PAWS have been relinquished by their owners who are no longer able to care for them.
PAWS has a handful of paid staff and a team of dedicated volunteers that help with everything to fundraising, to kennel work, to walking dogs and much, much more. Every person at PAWS is a valued & needed member of our team—without them we could not accomplish the miracle that happen every day! We constantly seek to increase the number of lives we can save by finding adoptive homes for the animals in our care, working closely with other animal groups, and raising funds to secure the supplies and facilities necessary for our operation. PAWS also seeks to decrease the number of unwanted pets by informing and educating the public about the importance of spaying and neutering.
PAWS is a registered 501(c)(3) nonprofit organization that began in 1962 by Westport, Connecticut resident Betty Long to rescue homeless dogs and place them in permanent homes. In the early 1980s, our rescue efforts were expanded to include cats. For 37 years, PAWS rented space from local boarding kennels and veterinary hospitals. Over time, the demands placed on us by the community increased and we felt that in order to increase and expand our services, we would need our own shelter. In 1999, PAWS undertook the task of building a shelter of our own. We moved into our own shelter in 2001 and have since greatly increased the number of pets we have been able to help.
Visit PAWS-Pet Animal Welfare SocietyPet Loss Support
The loss of a beloved pet can be as heartbreaking as the loss of a family member or friend. We all need places of comfort and understanding to grieve the loss of our precious companions. VCA Veterinary Referral and Emergency Center is offering a pet loss support group on the first Wednesday of every month from 7-8:30 PM. The group will be led by Karen Olio, MA, Med, LPC who is a loving pet owner and licensed professional counselor. You are not alone with your grief. Everyone is welcome.
Visit Pet Loss Support
Pet Insurance may help your pet get the best veterinary care when they're sick or injured. There are many providers that offer plans that covers certain unexpected illnesses or injuries throughout your pet's life. Rest assured knowing your pet can receive the best veterinary care, without worrying about the cost.
Our hospital works with Trupanion and can assist you with your pet insurance claim filing needs. We accept Trupanion payment at checkout. To find out more about Trupanion’s insurance coverage and offerings, call 1-855-591-3100 or visit http://trupanion.com/vca.
We accept CareCredit, the pet, health and wellness credit card with flexible, budget-friendly financing options that allow you to pay over time for a range of treatments and services—including procedures, medication and more.*
To learn more about CareCredit, or to see if you prequalify, please visit us.
*Subject to credit approval.
Lionbridge provides over-the-phone and video interpretation services for non-English-speaking and American Sign Language (ASL) clients. In real time, veterinary providers can enlist an expert Lionbridge interpreter to facilitate a clear exchange of information between themselves and clients. Lionbridge’s on-demand, remote interpretation services enable effective and accurate communication with clients. This service empowers clients to be heard and spoken to in their own language, which in turn facilitates a deeper understanding of the care your pet needs.
Learn more about Lionbridge’s interpretation services: https://www.lionbridge.com/content-transformation-services/interpretation-services/.