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Tru

Client Service Representative

Tru grew up in Big Lake, Alaska, and has lived there her entire life. She attended Houston High School for most of her education before transitioning to homeschooling so she could work full-time, ultimately graduating in 2025.

Growing up in a household with 5-10 pets at a time, Tru developed a deep love and understanding of animals from an early age.

Before joining VCA, Tru worked in retail and residential cleaning jobs starting at age 15. She never imagined herself working at an animal hospital, but she believes, “Everything happens for a reason, and the staff here is like a big family.” Since joining VCA, Tru has greatly expanded her veterinary knowledge and loves seeing all the pets that come through the doors.

Outside of work, Tru enjoys spending time with her family and partner, Malaki, getting coffee, shopping, and taking her daughter, Jaylon, to the park to play.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.