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Erica
Client Service Supervisor

Erica began her employment with VCA Big Lake Animal Hospital in 2013. Her natural love for people and pets makes this the perfect career choice for her. She is committed to providing the very best client experience by being as supportive as possible to the members of the community who visit our hospital. She enjoys building and maintaining lasting connections to the clients and pets we care for. Her main areas of interest include client service, client education, and communication. In her spare time, she enjoys creating flame worked glass art.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.