We are committed to caring for your pet – while maintaining the highest level of safety for our Associates and pet owners. We thank you for your continued patience and support. 
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Jennifer Graham

Dr. Jennifer Graham
Staff Veterinarian - Emergency
Emergency & Critical Care
Dr. Jennifer Graham
Having taken "the road less traveled" towards medicine, Dr. Jenny Graham graduated from Cornell University in 2009 (Go Big Red!), with a dual degree in English Literature and Social Anthropology. She then graduated from The (Royal) Dick School of Veterinary Studies in Edinburgh. Having worked in numerous settings with various animals all over the world, Dr. Graham found her passion in emergency medicine and critical care.

Dr. Graham is an avid traveler with a tendency to pick up "strays" along the way, including her Scottish husband and their tripod pup, Winnie. The three of them, along with their two cats, Gregory and George Bailey, are settled in Dr. Graham's hometown, where the battle to watch the Eagles or the Premiere League ("real football" according to the Scotsman) is just a typical Sunday afternoon.
See our departments

Emergency & Critical Care

What constitutes an Emergency?

In any urgent situation or case that occurs when your regular veterinarian is unable to see you. This could be a result of your clinic being closed, lack of an open appointment, or due to the severity and complicated nature of the medical issues of your pet.

Examples:

If your pet has been involved in a life-threatening accident such as:

  • Hit by a car
  • Long distance fall
  • Massive Bleeding from a wound

If your pet is experiencing a sudden illness such as:

  • Collapse
  • Poison ingestion
  • Respiratory distress

If your regular veterinarian has already treated your pet during the day but now it is the middle of the night, and the situation has gotten worse.

  • Surgical complications
  • Vaccine reactions
  • Wound care

How do you get an appointment?

Regular veterinarians refer most of our patients, however, you do not need a "referral" to schedule an appointment or bring your pet to VCA Old Marple as an Emergency. To better serve you, we ask that you call us in advance. This allows our staff to prepare for your pet's specific medical issues. However, we realize that sometimes there is not time to call. In these cases, we welcome walk-ins.

Special Note: If there has been toxin ingestion, please bring the product and its container with you to our clinic. We will also need to know how long it's been since ingestion.

What happens when I get there?

You will be greeted by a staff member who will verify your information and will perform an initial assessment to determine whether your pet is stable. Patients are treated in order of severity, and pets determined to be in stable condition may remain with their owner until a veterinarian is available. Patients who need urgent care will be moved immediately to the treatment area for further evaluation and care. To allow maximum safety and efficiency in providing care to critically ill or injured pets, the treatment area is restricted to employees only. During this time a trained member of our triage staff will meet with you to obtain your pet's history. Your pet will then be examined by one of our emergency room veterinarians or criticalist depending on their condition. Based on that examination, our veterinarian will propose a treatment plan and will provide you with an estimated cost of care.

What Is unique about an Emergency and Critical Care Trained Doctor?

While your general practice veterinarian can diagnose and treat many health problems and handle many routine emergencies, certain situations require the care of a doctor who has had specialized, intensive training in handling emergency and critical care for your pet. An emergency and critical care doctor typically works in tandem with your general practice veterinarian on a referral basis, as well as with any other needed specialists, until the emergency is resolved.

A residency trained criticalist is a veterinarian who has obtained additional training in treating life-threatening conditions. An emergency and critical care doctor can help in the following kinds of cases, among others:

  • Traumatic injuries of all kinds
  • Respiratory emergencies
  • Poisonings
  • Animals in shock
  • Coma or severe seizures
  • Diabetic crises
  • Acute or severe illness

Will My Regular Veterinarian Still Be Involved?

Many emergency hospitals work on a referral basis with general practitioners. In some cases, your pet will only be referred to the emergency service for after-hours care. In other cases, your pet may be in the care of the emergency and critical care specialist for the duration of the emergency and recovery, but then referred back to your general practitioner veterinarian for follow up and routine care.

Our Emergency & Critical Care Team

Staff Veterinarian - Emergency
Staff Veterinarian - Emergency
Veterinary Assistant
Staff Veterinarian - Emergency
Staff Veterinarian - Emergency
Staff Veterinarian - Emergency
Staff Veterinarian - Emergency
VCA Old Marple Animal Hospital

820 West Springfield Road

Springfield, PA 19064

Main: 610-328-1300

Fax: 610-328-4409

Hospital Hours:

    Mon-Sun: Open 24 hours

Are you a Primary Care Veterinarian? We have dedicated resources for you.

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