Xitlali began her career in the veterinary field in 2003 and becoming part of the VCA Coast Family in 2006. During her time at VCA Coast she has taken the roll of our Lead Customer Service Representative and making sure her team delivers exceptional customer service. When Xitlali is not in the hospital she enjoys spending her free time being a soccer mom and spending time with her husband.
We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.