Staff Image

Rainie

Client Service Representative Lead

Rainie has been a loyal team member of the VCA Companion Care team for more than 23 years and has over two decades of experience in the veterinary field. She worked as both a kennel assistant and veterinary assistant before becoming our full-time Lead Client Service Representative. Rainie enjoys meeting new people and getting to know all our patients throughout the years. 

Outside of work, Rainie loves crafting, such as diamond art (which you might observe in the hospital), crocheting, and cooking. She has two cats, Clover and Coffee, and one dog, Hulk.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.