Our Team Overview

The friendly, professional staff at VCA Desert Dunes Animal Hospital is made up of dedicated individuals who make it their mission to help pets live long, healthy lives. To be true to this mission, the hospital team relies on many individuals, each equally important in helping us deliver the best patient and client experience for both you and your pet.

Teamwork is a constant in our daily practice. From the friendly staff at the front desk to the talented and dedicated technicians and doctors, to the fun-loving kennel and day-care staff, our team works cohesively to create a warm and welcoming experience for both you and your pet.

Our team provides exceptional veterinary care of the highest quality, including the care and dedication that make a difference.

Explore our staff biographies and learn about the people who make our facility an excellent choice for your pet care needs.

paw Team Spotlight
Eric Jackman
Medical Director

Graduated Colorado State University, 1990

One day while Dr. Jackman was growing up on his family’s farm in Utah, one of their horses injured itself on a fence. Dr. Jackman was fascinated as the local veterinarian sedated the animal, cleaned and sutured the wounds, and nursed the horse back to health. From that moment on, he wanted to be a veterinarian himself.

As a vet, Dr. Jackman enjoys the variety of work he gets to perform – on any given day, he can be a dentist, dermatologist, or a surgeon. He has special interests in orthopedic surgery and ultrasonography. Most of all, Dr. Jackman enjoys meeting his wonderful clients and developing lasting relationships with them and their pets.

In his time away from the hospital, he enjoys outdoor activities and taking trips to see the world with his wife, Lori, of 33 years, 3 married children, 3 grandchildren and now 3 grand dogs. They all enjoy their rescued dog, Daizzy, who they think is the best West Highland Terrier in the world, she really is that great.

Yo Hablo Español!



Gracie Flores
Hospital Manager

I have been with VCA Desert Dunes for 8 years - most of those years I worked as a receptionist and assisted in the administrative department from time to time. I have worked in the veterinary field for over 20 years. I started as a bookkeeper at a local veterinary hospital and soon after, I become the Hospital Manager. I managed that hospital for 15 years.

I was born and raised in Coachella Valley, I have been married for 33 years and have 3 children and 2 grandsons. I have a pet named Piggy. He is a 9-year-old American Staffordshire Terrier (American Bully) who is very loving, loves people and he is definitely a momma boy!

In my free time, I like to spend it with my grandsons and family. I enjoy reading, outdoor activities, traveling, shopping and some weekend getaways with my husband.

Veterinarians

Our veterinarians are a team of highly trained individuals dedicated to the health and well-being of your pets. Explore our veterinarians' biographies and learn about the individuals who make our hospital an excellent choice for your pet's care.

Administration

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.
Come Care With Us
Our teams are united in our common purpose of taking care of the future of veterinary medicine.
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