Staff Image

Iris M.

Client Service Representative

I started at VCA Eye Clinic for Animals in August 2019. I moved to California in March 2016 after living in Berks County, Pennsylvania for 21 years! I have been apart of the VCA Family since August 2016. I Primarily worked as a Client Service Representative for General Practice until transferring to my first specialty hospital. I have worked for over 4 different VCA's in Southern California. The experience I have gained from each VCA is unique and has allowed me to provide a variety of diverse skills. Although I am fairly new to the veterinarian field, I have been surrounded by animals my whole life. I currently have a 7-year-old Retriever mix named Zeus, as well as three cats: Meow Meowz, Venus and Serena. Venus and Serena are two torti cats that were abandoned at the door of a previous VCA I worked for. They have proven to be the purrrfect addition to my fur family! I enjoy working for VCA because it gives me the opportunity to connect animals with the best care. I look forward to the many memories I'll make here with both clients and patients!

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.