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Lacey S.

Client Service Representative

Lacey was born and raised in Alaska, where her lifelong love and passion for animals began. Surrounded by animals both at work and at home, she finds genuine peace and joy in caring for them and supporting the people who love them just as much. At home, Lacey runs her own little farm, sharing life with chickens, ducks, bunnies, three dogs, and two kitties. This hands-on experience gives her a deep understanding of animal care and a compassionate approach to client service. In her free time, Lacey enjoys the Alaskan lifestyle-embracing the outdoors, the quiet moments, and the connection to nature that first inspired her dedication to animals. She is proud to be part of the VCA team and is always happy to help make every visit a positive experience for both pets and their humans

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.