We are committed to caring for your pet – while maintaining the highest level of safety for our Associates and pet owners. We thank you for your continued patience and support. Learn more about our COVID-19 response and guidelines.
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Hours & Information

Regular Office Hours

Mon-Fri 8:30 AM - 5:30 PM
Sat 8:30 AM - 4:00 PM
Sun Closed

The hospital opens at 7:30 am for surgery appointment drop offs Monday through Friday. Appointments for doctor visits are encouraged, but walk ins are also accepted. Our kennel is open until 12pm on Saturday.

In an Emergency

In an Emergency, please contact VCA RIVER at 423-698-4612.

Surgery Drop Off Hours

When your pet is scheduled for a surgery, you must bring your pet to the hospital between 7:30 and 8:30.

Boarding Drop Off Hours

You can reach our boarding facility, Old Mill Pet Inn, at 706-937-9971

Boarding drop off is anytime during normal kennel business hours. If afternoon pick up or drop off is needed for Saturday, please let us know and we will make every effort to accommodate.

**Old Mill Pet Inn closes at 12:00pm on Saturday

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Book an Appointment

Select an appointment type to get started.

My Pet is Sick Icon

My Pet is Sick

Physical Exam or Vaccines Icon

Physical Exam or Vaccines

Other Icon

Other

Emergency Icon

Emergency

CareClub

Wellness Plans for Your Pet

Preventive nose-to-tail care.
50-50 Home Delivery Stack

Prescriptions, pet food
and more...So you'll

Never Forget It

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Pet care you can count on - because VCA delivers.

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Highly knowledgeable and skilled veterinarians and well-trained, qualified staff are ready for your pet and you.
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