Heather Finney joined the IVS team as a receptionist in 1998, becoming Practice Manager in 2014. As a Practice Manager her primary responsibility is to assure the smooth and comfortable delivery of high quality client and patient care in a busy full service veterinary hospital open 7 days a week. “At IVS we know that clients value a special relationship with their veterinarian and staff. After nearly 50 years in practice in Irvine we have developed many relationships with long term clients and their pets.” “The most significant challenge we face each day is to take quality time with our clients when they visit providing not only great care but clear and appropriate health care information. Healthy and happy pets and clients are always the result of great trust and communication between our clients and staff. In order to deliver great care we are dedicated to constant improvement in our staff’s knowledge. We consider it a privilege to be the veterinary practice chosen by our clients.”