Dr. Pollock is a graduate of Cornell University College of Veterinary Medicine who spent several years working as a general practitioner and medical director in central Pennsylvania before returning to Ithaca in 2018. She has a particular interest in integrative pain management, earning certification in small animal medical acupuncture in 2015 and becoming a member of the College of Animal Chiropractors in 2017. Dr. Pollock is also a Fear Free Certified Professional.

She lives outside of Ithaca with her husband and their animal family that currently includes dogs, a cat, a snake, and a horse.