Staff Image
Kathy H.
Client Service Representative
I was born in Alexandria and have lived in the area my entire life. I graduated from the College of William and Mary, then worked for the U.S. Government for 34 years, including the Secret Service and the Departments of State and Transportation. I grew up with 3 dogs, but have spent the last 17 years being schooled by 9 cats (but never more than 5 at one time). I love to travel, and in 1993, during a visit to the United Kingdom, I had cocktails with Queen Elizabeth II (and about 200 of her other close friends).

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.