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Diana D.
Client Experience Supervisor

Position at VCA: Client Service Representative

VCA start date: October 25th, 1997

Furry family: Two dogs: Nora (Bloodhound Mix) and Jasper (10.5 years); two cats: Sahara (Domestic Short Hair, 17 years) & Blake (Domestic Medium Hair, 16 years); one bird: Sprite (Red Rump Parakeet, 3 years)

Favorite animal to work with: Pomeranians

Why you love your job and/or favorite part of what you do: I love being able to make a bond with our patients and clients and knowing I am making a positive difference.

Goals/interests: A big interest of mine is making keychains and bracelets out of paracord. Also just doing crafts.

Fun fact: This is the only job that I have ever had.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.
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