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Roshell W.
Client Service Representative

I joined the VCA Countryside team in September 2008. The greatest joy I have in my position is the ability to work with pet parents and help them understand proper pet care. It brings me joy to see a smile on our clients faces when they receive a great experience by visiting our hospital. I look forward to seeing them returning the next year for their annuals, as well as seeing the puppies and kittens returning for their 3 week follow-ups, growing into the preteen stage. 

When I am not working, I enjoy spending time with my family, my husband, four daughters, two grandsons, one great granddaughter. and my two cats. I enjoy watching cooking shows, and trying new recipes.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.