Staff Image
Sandra Valenzuela
Client Service Supervisor
I was born and raised in Miami, Florida, have always loved animals, and have always had them in my life. The love they give is unconditional. I do what I do because it gives me a chance to help make a difference in these pets’ lives as well as their parents. I enjoy watching the pets grow and thrive as if they were my own. I am there with the parents through the ups and downs doing whatever I can to help in any way possible. It is a wonderful feeling to see how happy the pets are when they see their parents after being with us for grooming, boarding, or surgery, as well as to see the parents so happy that their babies were well taken care of. There is always something new and different. It is rewarding and fulfilling to come to work every day knowing that I am helping to make a difference in the lives of these pets and their parents, and I love what I do.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.