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Karen D.
Lead Client Service Representative

Karen has been with VCA Atwood since 2000, rumor has it she came with the building. Serving as our leadership at the front desk, Karen provides excellent client service and enjoys working closely with pet parents to get help for their injured or sick baby, and she is always ready to get an answer to questions they may have. She has also served as our ambassador for fundraising and has helped raise outside fundraising through some of the biggest companies in the country! Karen has an Associate's degree in Banking, Financial Studies and Art. Her artwork brings beauty to even the saddest situations such as writing sympathy cards for clients whom have lost their beloved pet. Karen enjoys going on excursions such as wine tastings, spending time with her family and friends, going on motorcycle rides with her husband and trying new things! We greatly appreciate all her dedication to the hospital and clients for so many years!

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.