Staff Image

Natalie

Client Service Supervisor

Natalie is a veterinary assistant and CSR at VCA Choptank Animal Hospital. She has worked as a CSR for over a year and started her journey in becoming a veterinary assistant a few months ago. She is also in the process of getting her associate's degree to be a registered veterinary technician. In addition to her career, Natalie is a mom to three daughters and has been married to her high school sweetheart for 10 years. At home, she has a dog, two cats, and two snakes.

If you asked Natalie in elementary, middle, and high school what she wanted to be when she grew up, her answer would always be a veterinarian. As she started getting a foot in the door of veterinary medicine, Natalie quickly fell in love with customer service and even more with working with the animals. She found a desire to be a veterinary technician working at VCA Choptank and is so excited for what the future holds for her career here.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.