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Alex

Client Service Representative

Alex grew up in a small beach town in California, where she spent as much time as possible chasing sunshine and adventure. She initially pursued a career in paramedic firefighting before finding her way into law enforcement, where she gained experience in corrections, patrol, marine patrol, private investigations, and administration.

Her background in law enforcement taught her how to stay calm under pressure, think quickly, problem-solve, communicate effectively, and support people through some of life's most challenging moments. She brings those skills, along with a compassionate approach, to her role as a CSR.

What Alex loves most about working in veterinary medicine is getting to interact with animals every day while continually learning something new. She especially enjoys getting to know clients and their pets and building relationships with them over time.

Outside of work, Alex loves spending time with her husband, two beautiful daughters, and friends. They enjoy summers surfing on the lake, winters snowboarding on the mountain, and finding plenty of adventures in between. She's always up for trying something new and chasing the next adrenaline rush!

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.