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Caitlin

Client Service Representative

Caitlin has worked with animals her entire life and has worked alongside animal rescue groups for over a decade. She has fostered a wide range of species, including giant lizards, parrots, hedgehogs, frogs, and rabbits. Since 2024, her role here at VCA Morris Plains has involved both front desk responsibilities and veterinary assistant duties. She enjoys meeting new pets and people every day and being part of a team that works together to ensure the happiness of both clients and patients.

Outside of the hospital, she has many pets, including a senior cat, a leopard gecko, and a ball python. In her free time, she loves to spend time at a local horse farm, where she cares for a herd of seven horses.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.