Our Team

We invite you to explore the biographies of our VCA Shoreline Veterinary Referral and Emergency Center veterinarians and staff and learn more about them. Our hospital's team of doctors and staff are compassionate and highly trained veterinary professionals and specialists who are ready to assist you and your pet whenever a health concern presents itself. As you will see in our biography section, our staff has a wide variety of backgrounds and interests, but, above all, a love of animals and providing the very best care for them.

paw Team Spotlight
Heather Galano
VMD, DACVIM/Neurology Medical Director & Veterinary Specialist

Dr. Heather Galano is a Diplomate of the American College of Veterinary Internal Medicine (Neurology/Neurosurgery). She obtained her veterinary degree from the University of Pennsylvania in 1999. She completed a rotating internship in small animal medicine at the University of Georgia and a fellowship at the Veterinary Neurological Center in Phoenix followed by a residency in neurology/neurosurgery at North Carolina State University in 2005. Dr. Galano then went to California to work in a private practice with three other neurologists. After two years of missing the East Coast, she returned and moved to Westport...

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Jennifer Gully
Hospital Director

Jennifer started her career at VCA Shoreline Veterinary Referral and Emergency Center in the summer of 2007 working as an overnight ICU/ER technician. She was promoted to Technician Supervisor in 2008 and then advanced to Hospital Manager, taking over the administration of HR, Benefits and payroll. She was then promoted to Hospital Director in 2018 and continues to oversee the day-to-day operations of the hospital. In her free time, Jen enjoys spending time with her family and menagerie of pets. She also enjoys gardening, reading, photography and cooking.

Administration

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.
Come Care With Us
Our teams are united by our desire to make a better world for pets.
Join Our Team