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Luz H.
Receptionist

Luz joined our health care team in October, 2014. She has really flourished into an outstanding receptionist and is a joy to work with. Both our clients and patients love her caring and loving nature. Despite labeling herself as a "workaholic," she does love to read on her spare time. She also takes great care of her Chinese crested, Razzow. We are so lucky to have her as a part of our team.

“Growing up I have always had a fur baby in my home. Even before I was born my parents had a pup by the name of 'Snoopy.’ I grew up with Snoopy and fell in love with dogs. He opened up my eyes to the animal world. As I got older I taught myself more on different types of animals. I just did not feel complete without having a pet, whether it was dog, cat, rabbit, or ferret. That's how I knew I wanted to work with animals! When I started to work with VCA Silver Lakes Animal Hospital in October 2014, it felt like it was the right place to be. I got to learn so much. Not only that, I was able to help out with the fur-babies that couldn't speak for themselves. I love coming to work cause I feel like I can grow and learn more and more each day. I'm a proud pet parent of senior Chinese Crested named 'Razzow'. He is my world.”

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.