Our Team

Our outgoing and friendly staff at VCA All Creatures-Cloud Animal Hospital are happy to be at your service. Our highly trained, compassionate and friendly staff are here to meet all your pets needs. Our Mission at VCA All Creatures is to provide high quality medical care and outstanding customer service. Let our staff provide you and your pet the best in pet care.

No matter the reason for your visit, we promise that your pet will be treated as if they are a member of our family. We are a group of individuals with unique and diverse personalities that enjoy working together. You will also often find us out as a group at a local events!  Many of our staff members have been with us for 10 years or more, so we're positive that you will recognize a familiar face when you visit.

Want to join our team? Visit our Careers section.

Get to know us. Explore our staff biographies and learn about the people who make our facility an excellent choice for your pet care needs.

paw Team Spotlight
Erica Miller
Medical Director

Dr. Erica Miller was raised in O'Fallon Mo and has lived in this area for most of her life. She is a graduate of Ft. Zumwalt North High School and her DVM degree is from the University of Mo. Columbia

Jessica Maupin
Hospital Manager
Jessica has been a technician at VCA for over 16 years. She has been so lucky to work with the most amazing team to make her never want to leave this hospital. She is now working as the Veterinary Assistant Supervisor. She has two pets at home; a pit bull mix named Luna and a kitty whom she adores.


Our veterinarians are a team of highly trained individuals dedicated to the health and well-being of your pets. Explore our veterinarians' biographies and learn about the individuals who make our hospital an excellent choice for your pet's care.

Veterinarian Support

Our technicians and support team members are all gentle animal lovers who treat your pets with the compassion and respect they deserve. Explore our support team members' biographies and learn about the individuals who make our hospital such a good choice for your pet's care.


The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.
Come Care With Us
Our teams are united in our common purpose of taking care of the future of veterinary medicine.
Join Our Team