Our Team Overview

The friendly, professional staff at VCA Blue Cross Animal Hospital of Amherst is made up of dedicated individuals who make it their mission to help pets live long, healthy lives. To be true to this mission, the hospital team relies on many individuals, each equally important in helping us deliver the best patient and client experience for both you and your pet.

Teamwork is a constant in our daily practice. From the friendly staff at the front desk to the talented and dedicated technicians and doctors, to the fun-loving kennel and day-care staff, our team works cohesively to create a warm and welcoming experience for both you and your pet.

Our team provides exceptional veterinary care of the highest quality, including the care and dedication that make a difference. Explore our staff biographies and learn about the people who make our facility an excellent choice for your pet care needs.

paw Team Spotlight
Michelle Horton
DVM Medical Director
Dr. Michelle Horton was born and grew up in western New York. She graduated from Canisius College with a degree in Biology in 2009, and obtained her veterinary degree from the University of Guelph (Ontario) in 2013. After graduation, Dr. Horton worked at Blue Cross for two years, then moved to Toronto for one year to practice and experience big city life. She is happy to have returned to Blue Cross and to be living in Parkside with her husband, Ben! Outside of work, she enjoys traveling the world, trying new restaurants and cuisines, and exploring the great outdoors with her partner and her Border Collie mix, Le...
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Veterinarians

Our veterinarians are a team of highly trained individuals dedicated to the health and well-being of your pets. Explore our veterinarians' biographies and learn about the individuals who make our hospital an excellent choice for your pet's care.

Veterinarian Support

Our technicians and support team members are all gentle animal lovers who treat your pets with the compassion and respect they deserve. Explore our support team members' biographies and learn about the individuals who make our hospital such a good choice for your pet's care.

Administration

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.
Come Care With Us
Our teams are united in our common purpose of taking care of the future of veterinary medicine.
Join Our Team