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Helen I.

Client Service Representative

Helen was born in Hermitage PA and raised on a farm with beef cattle, horses, pigs and many cats and dogs. She went to school for veterinary lab technician and got her first job at Castle Shannon Animal Hospital where she stayed for 35 years. After leaving Castle Shannon, she joined another specialty hospital and dealt with internal medicine and chemo patients. Helen's favorite part of working at VCA Duncan Manor, is she gets to make a fuss over all the puppies and kittens!

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.