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Brooke Shackelford
Client Service Supervisor

Brooke  has been a Receptionist/Veterinary Assistant since 2001. She attended Findlay High School and spent several years working at Veterinary hospitals in the Cincinnati/N. Kentucky area after high school. She eventually moved back to Findlay and joined the VCA family in 2011. She has also worked at a local restaurant since 2009. Her and her husband Sam have been happily married since 2012. They have 3 dogs at home- an Amer. Pit Bull Terrier named Koa, and 2 Pit Bull mixes named Lani & Nalu. They also have 2 cats named Ziggy & Odie. In her spare time she enjoys spending time w/ friends & family, camping, cooking, traveling and relaxing at home with all of our 4 legged kids 

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.