Cathy Haynes Staff Photo
Administration
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Sarah Gallegos Staff Photo
Client Services
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Kara Blackman Staff Photo
Pet Care Specialists
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Our Team

We invite you to explore the biographies of our doctors and staff and learn more about them. Our doctors and staff have a wide variety of backgrounds and interests.

Want to join our team? Visit our Careers section.

Get to know us. Explore our staff biographies and learn about the people who make our facility an excellent choice for your pet care needs.

paw Team Spotlight
Catherine Haynes
Hospital Manager

Cathy has been in the veterinary industry for 20+ years. She joined the VCA Mercedes Place Team in March 1992.

She shares her household with her husband, Tracy, and daughter, Hannah, along with their yellow lab, Hoss, and Hannah's show goat, Jazzy.

Cathy spends her free time supporting her daughter with her multiple 4-H projects and track meets along with her husband's dirt track racing.

Cathy's additional interests include reading, camping and boating.

Veterinarians

Our veterinarians are a team of highly trained individuals dedicated to the health and well-being of your pets. Explore our veterinarians' biographies and learn about the individuals who make our hospital an excellent choice for your pet's care.
Dr. Laura
Laura Dillon
Staff Veterinarian
DVM
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James Hoglund
Medical Director
DVM

Veterinarian Support

Our technicians and support team members are all gentle animal lovers who treat your pets with the compassion and respect they deserve. Explore our support team members' biographies and learn about the individuals who make our hospital such a good choice for your pet's care.
Brook Rotering Staff Photo
Brook Rotering
Technician

Administration

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.
Cathy Haynes Staff Photo
Catherine Haynes
Hospital Manager

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.
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Katrina Bryan
Client Service Representative
Sarah Gallegos Staff Photo
Sarah Gallegos
Receptionist

Pet Care Specialists

Just as we emphasize health, we also understand the value of providing a full line of care to our clients, which may include boarding and/or grooming services. Our team of caring and compassionate staff are here to offer your pets exceptional services that keep them feeling and looking their best while you're away.
Kara Blackman Staff Photo
Kara Blackmon
Groomer
LaTonya Taylor Staff Photo
Latonya Taylor
Kennel Assistant
Come Care With Us
Our teams are united in our common purpose of taking care of the future of veterinary medicine.
Join Our Team