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Percy M.

Client Service Representative

Percy joined VCA Redwood in 2025. Originally from Kent, they have always adored animals and have a soft spot for misunderstood ones like snakes, sharks, and pit bulls. They graduated with a degree in linguistics and cultural studies, and while they do not currently have any pets, they love to spoil their friends' animals like they are their own. In their spare time, Percy enjoys studying foreign languages, reading, and spending time with those close to them.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.