Our Team

We invite you to explore the biographies of our doctors and staff and learn more about them. Our doctors and staff have a wide variety of backgrounds and interests.

Want to join our team? Visit our Careers section.

Get to know us. Explore our staff biographies and learn about the people who make our facility an excellent choice for your pet care needs.

paw Team Spotlight
Natália Palhares
DVM Medical Director
Dr. Natália Palhares earned her Doctor of Veterinary Medicine (DVM) in Brazil, where she was born. She continued her studies with a 2 years of Soft Tissue Surgery specialization and Dentistry training in Canada as well as cat-friendly and fear-free certifications.

Dr. Palhares moved to British Colombia, Canada and acquired the DVM certification from the Canadian Veterinary Medicine Association (CVMA) and the Educational Commission for Foreign Veterinary Graduates (ECFVG/AVMA); she has also been a member of AVMA and CVMA since then.

When not at work, she loves to be outdoors with her family and friends, cudd...
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Jenn C.
Hospital Manager

Jenn is ready to serve you and your pets with a warm smile and a heart of gold! Her caring demeanor and genuine love for pets, their people, and her team shines each and every day in her role as Hospital Manager. Jenn's passion has always been animals and finds it very rewarding to be able to help put pet parents at ease. Her pets are her family and she understands how worrisome it is when they need care.

Jenn's goal is to never stop learning and to help pet parents in any way she can to give them peace of mind from start to finish. She encourages and provides unwavering support to the team and she welcomes your ...

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Our veterinarians are a team of highly trained individuals dedicated to the health and well-being of your pets. Explore our veterinarians' biographies and learn about the individuals who make our hospital an excellent choice for your pet's care.

Veterinarian Support

Our technicians and support team members are all gentle animal lovers who treat your pets with the compassion and respect they deserve. Explore our support team members' biographies and learn about the individuals who make our hospital such a good choice for your pet's care.


The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.
Come Care With Us
Our teams are united in our common purpose of taking care of the future of veterinary medicine.
Join Our Team