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Ingrid L.

Referral Coordinator

Pronouns: she/her

Role: Referral Coordinator

Origin: San Fernando Valley

Education: Los Angeles Pierce College

Experience: 13 years of veterinary experience when joined VCA VSV in 2026; 2 years of large animal experience, including work with goat, sheep and cow breeding

Interests: Board games, plays Lorcana, member of Burbank Choir               

Future Aspiration: Become a paralegal

Other Language Spoken: Spanish

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.