VCA Burrstone Animal Hospital first opened its doors over fifty years ago at its original location on Burrstone Road. Two expansions later, we are currently serving our clients and their pets from our hospital on Chenango Road, which opened in 1997. We strive to help pets lead long and healthy lives.
Welcome to VCA Burrstone Animal Hospital! We are open for regular appointments and emergencies for pets in New Hartford, New York Mills, Utica, Washington Mills, Whitesboro, Clark Mills, and the surrounding areas. Some of our services include laser therapy, which can help relieve your pet's pain, as well as an online pharmacy. Please call us at (315) 732-1300 to schedule an appointment. If you have an after hours emergency, please click on the In An Emergency tab.
Caring for pets means meeting a wide range of needs beyond health care. Fortunately, there’s a whole community of organizations and businesses eager to help.
ASPCA Poison Control Center Hotline
1-888-426-4435 If you think your pet may have ingested a potentially poisonous substance, call the hotline immediately. For the ASPCA to provide this service, the center is staffed by veterinarians 24 hours a day, 365 days a year so there is a $75 charge for this call.
Resources to help prepare for financial emergencies: Care Credit is a healthcare financing credit card that is accepted at our hospital and the hospitals listed above. Clients can apply online to receive an account number. The account can be used immediately if you are approved. (Please be advised that not all hospitals utilize every re-payment term offered by Care Credit, so it is best to check with the hospitals to see which specific programs they offer.)Visit Care Credit
Emergency Medical Hotline
For clients with active memberships in Home Again Microchips:
1-888-HOMEAGAIN (1-888-466-3242) Choose prompt 2 to speak with a licensed ASPCA veterinarian for either a potential poisoning or other urgent medical question. There is no fee for this call. This service is included in your annual Home Again membership. If you have another brand of microchip, you can purchase a membership with Home Again and receive these benefits.
Trupanion Medical Insurance
Resources to help prepare for financial emergencies:
This medical insurance for pets helps cover expenses related to accidents, illness, and medical emergencies involving your pet. Pre-existing conditions are not covered so consider medical insurance for your pet BEFORE you have an emergency.