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Carol P.
Client Service Representative

Carol P. has been wroking with VCA Old Trail Animal Hospital for more than 25 years. She has been through several phases here, but truly enjoys the pets and their families. She has many pets at home, including cats, fish and a tarantula named Terminator. She loves all of her pets who are a huge part of her life, as is her 2 year old grandsone, Layne.

"When I was just a little child, I use to bring home injured bugs and birds for my mom to 'fix'. I have always had a special place in my heart for animals and always will. They give me much comfort when I truly need it. I will never be without a pet in my life. They are my family."

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.