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Gen

Client Service Representative

Gen has been with VCA Warm Springs since 2026. Originally from California, she has lived in Las Vegas since 2019 and brings a background in general practice veterinary medicine and animal nonprofit work. 

Her family includes her bearded dragon, Uncle Fester, and her beloved cats: Dexter, Sylvester, Morticia, Gomez, Gizmo, Audrey, Elvira, Lily, Salem, Lurch, Willow, Cruella, Ozzie, Phoenix, and Anastasia. Gen has a special interest in all things feline, as well as rabbits and bearded dragons.

Outside of work, Gen enjoys spending time with her family and pets, working on puzzles of all varieties, reading, coloring, crocheting, baking, and watching true crime shows.

What Gen enjoys most about her role is helping animals and the people who love them, providing compassionate care and making a positive difference in their lives.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.