Carlos is a passionate animal lover with over 10 years of customer service experience and 3 years of experience in the veterinary industry with VCA. His career with VCA began in South Dade as a client service representative, where he demonstrated exceptional dedication and leadership skills. This ultimately lead to him being promoted to Client Service Supervisor within a year and then again to Office Manager shortly afterwards. Beyond his professional achievements, Carlos has a profound love for reading and traveling. His favorite genres are mystery/thrillers and fantasy. He has traveled to over 10 different states and countries. Carlos is very devoted to his family. He has been blessed to be able to marry his high school sweetheart, is a proud brother-in-law and dog dad to his two adorable pets, Nana and Catalina.