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Heather M.
Client Service Representative
I am originally from Augusta, GA, and grew up in a military family in Fayetteville, NC. My love for animals started at a very young age. Growing up, our family had many pets including cats, dogs, hamsters, birds, fish, snakes, turtles, and a family of rescued baby possums. I moved to Morehead City, NC, and began my veterinary career working at a Veterinary Hospital as an assistant and receptionist. Originally, I planned to go into Nursing, and attended Carteret Technical College to become a Certified Nurse's Assistant. I realized with my love for animals that I wanted to continue in the Veterinary Field. After moving to Charleston, I began working at VCA Charles Towne. I have been so fortunate to get to know all of our wonderful clients and their special pets over the years. I also volunteered at the SC Center for Birds of Prey in Awendaw for 5 years. It was an amazing experience assisting in the care of hawks, eagles, owls, osprey, kestrels, and vultures. My pet family consists of my cats - Hunley, Windy, Spice, Emerald, and Tippy. I love being outdoors in nature, bird-watching, visiting small towns and learning about their history, railroad history, antiques, and all things vintage!

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.