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Ellie

Client Service Representative

Ellie is the newest addition to the client service representative team at VCA Lancaster. With a strong background in customer service and aspirations of becoming a veterinary technician, Ellie brings both compassion and enthusiasm to her role. After gaining experience in laboratory animal medicine, she is excited to transition into a veterinary hospital setting where she can work closely with beloved pets and the people who care for them.

Outside of work, Ellie enjoys tending to her vegetable garden and spending quality time with her partner, Scott, and their three dogs—Helios, Lola, and Benson.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.