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Valesca B.

Client Service Manager

Valesca was born in Ecuador and has been a lifelong animal lover. With over 20 years of experience as a veterinary technician, she currently serves as our client service representative (CSR) manager, overseeing the front office with dedication and care. Valesca has been part of the VCA Parkwood Animal Hospital family since 2011, where she is known for her compassion, leadership, and commitment to both clients and patients.

In her spare time, Valesca enjoys hiking, painting, reading, giving back through community service, and spending quality time with her family. She also loves playing with her cat, Jellybean.

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed pet owner's expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our client service representatives and receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.